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 Fulfillment FAQ's 

 

Sales FAQ | Fulfillment FAQ | Support FAQ | Installation FAQ | Returns FAQ | Freight and Handling FAQ  

  
Q. Are local, state or federal taxes included?
A.
No. We will add any appropriate taxes to your final bill. If you are tax exempt, please note this during the checkout process by indicating it in the appropriate pull down menu. If you have indicated you are exempt and we do not have a certificate on file, we will require a copy prior to completing this transaction.  


Q. Who do I make out the purchase order to?
A. 
Atlas Equipment Company
     5360 Eastgate Mall, Suite E   
     San Diego, CA  92121
     Phone:  858-455-5800
     Fax: 858-455-7531
     Email: info@atlasequip.com


Q.  Where do I send the Tax Exemption Certificate?
A. 
Fax to the attention of Web Sales.

     Atlas Equipment Company
     5360 Eastgate Mall, Suite E   
     San Diego, CA  92121
     Phone:  858-455-5800
     Fax: 858-455-7531
     Email: info@atlasequip.com


Q.  Where do I send a drawing?
A.
  If faxable, send it to the attention of Web Sales at 1-858-455-7531.  If it is in electronic format, email to info@atlasequip.com.  We use AutoCAD 2000 as our drawing program.  Please send all other drawing types in .DXF format. We recommend sending the file in a zip format.    

     Atlas Equipment Company
     5360 Eastgate Mall, Suite E   
     San Diego, CA  92121
     Phone:  858-455-5800
     Fax: 858-455-7531
     Email: info@atlasequip.com

Or else, send us a CD-Rom or disk with the drawings in the mail to the attention of Charlie Ensminger.


Q.  Will I get an acknowledgement of the order?
A.  Yes. We will contact you via email with the final total and the expected arrival date and tracing information.


Q. What are my payment options?
A. Currently we accept:
- Visa and Mastercard
- Purchase orders 
-We cannot ship C.O.D.